Our goods take between 10 and 25 days to arrive. We use a network of preferred suppliers from all over the world. You get great valued handmade jewellery that not available on the High Street.
- All transit times specified by postage courier are subject to Customs clearance.
- Custom duties and taxes are not included in shipping charges as stated.
If you have received an item that has been damaged or have missing items from your order, contact us or email within 3 business days of receipt. Keep all items, boxes, and packing material shipped to you for inspection. For damages, you will need to provide us a description and photos of the damage to the item as well as the condition of any packaging via email. In the event that an order contains damaged or defective items for which a customer does not wish a replacement, the customer will be responsible for returning the items according to the return policy.
We take every measure to ensure that the products we offer are in stock. However, from time-to-time we may sell out situation for a particular item. If the item you ordered is out of stock, we will notify you within one business day of your order.